TERMS & CONDITIONS – NUFF.PL
1. GENERAL PROVISIONS
1.1. These Terms & Conditions define the rules for using the Nuff.pl online store.

1.2. The store is operated by: Nuff Respekt Łukasz Jarosiński, ul. Warszawska 3/1, 42-202 Częstochowa, Poland. Tax ID (NIP): 5732675450. Contact: sklep@nuff.pl. 1.3. Customer Responsibility: You are obliged to provide correct and truthful personal data. If an incorrect delivery address is provided and the parcel is returned to us, you will be charged for the cost of the return and any subsequent re-delivery.

1.4. Cookies: We use cookies for the proper functioning of the shopping cart. You can manage your cookie preferences in your browser settings.

2. ORDERS AND PAYMENTS
2.1. A sales contract is concluded when you receive an email confirmation from us stating that your order has been accepted for processing.

2.2. Prices: All prices are gross (including VAT) and are shown in PLN or EUR. Shipping costs are displayed clearly in the cart before you finalize the purchase.

2.3. Payment Deadline: For "pre-payment" orders, we wait for the payment for 7 calendar days. After this period, the order will be cancelled and the items returned to stock.

3. DELIVERY
3.1. We ship within 24 business hours from the moment the order is placed (COD) or the payment is cleared (pre-payment).

3.2. Delivery time depends on the chosen carrier and destination. Detailed information is available at www.nuff.pl/wysylka.

4. RIGHT TO WITHDRAW (RETURNS)
4.1. If you are a Consumer, you have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.

4.2. Return Costs: You are responsible for the direct costs of returning the goods (packaging and shipping fees).

4.3. Condition of Goods: You may check the product as you would in a physical store. If the product is returned with signs of use exceeding this scope (e.g., removed tags, scent of perfume, stains), we reserve the right to reduce the refund amount due to the diminished value of the goods.

4.4. Exclusions: You cannot return custom-made products (e.g., clothing with custom prints or personalized modifications).

5. COMPLAINTS (LEGAL CONFORMITY)
5.1. Under Polish law (2026), we are liable for any lack of conformity of the goods with the contract that exists at the time of delivery and becomes apparent within 2 years.

5.2. Procedure: If a product is faulty, you have the right to request a repair or replacement first.

5.3. A refund or price reduction can only be requested if:

We refused to repair or replace the item;
The defect persists despite our attempt to fix it;
The defect is significant enough to justify an immediate refund.

5.4. We will respond to your complaint within 14 days.

6. FINAL PROVISIONS
6.1. All disputes shall be governed by Polish law.

6.2. Consumers have the right to use out-of-court dispute resolution methods via the ODR platform: http://ec.europa.eu/consumers/odr/.

Updated: 04.03.2026

The Polish version of these Terms and Conditions is the original and legally binding version. This English translation is provided for your convenience only.